Our motto is: "We're here to help."
My associates and I hope to save you some time and money by recommending some Quick Checks and Quick Fixes you can try on your own. If you are having a problem with your Mac (which you probably are if you are reading this page!), you'll find some generic tests and fixes that apply to a wide variety of problems. We don't guarantee any of this will solve your particular glitch, but these techniques take very little time to try and can't hurt anything.
NEW: Another place you may find a solution is on Senior Agent-in-Charge Pat Fauquet's brand new MacMousecalls blog! Click here to check it out.
If something here works, you've saved yourself the cost of a consulting session. And even if they don't solve the problem, if you decide you'd like to pay us to help you, you'll be saved the time and expense of our having to perform these fixes for you.
Of course, you are not required to do any of these things prior to contacting me for consulting services. If anything seems daunting, don't worry -- just click the big red button below and tell us what you need. We'll be happy to provide quick, courteous, reasonably-priced assistance.